Hospitality Insurance
Hospitality & Leisure Insurance built around your business.
From hotels and gyms to social clubs and leisure venues, we arrange tailored hospitality insurance to suit your business activities and regulatory requirements.
We understand hospitality insurance
Protecting your premises, employees, and customers against unexpected risks.
Managing day-to-day operations in the hospitality and leisure industry while keeping customers safe and satisfied can be demanding. When unexpected incidents occur - such as property damage, accidents, or liability claims - they can place significant pressure on you, your staff, and your business operations.
The hospitality and leisure sector faces a wide range of risks, which is why there are numerous hospitality insurance and leisure insurance options available. From public liability and employers’ liability insurance to property insurance and business interruption cover, finding the right policy to protect your specific business activities can be complex and time-consuming.
With years of experience arranging hospitality insurance for UK businesses, Pangea Insurance Brokers understands the unique challenges faced by hotels, gyms, social clubs, bars, and leisure venues. We know which covers are essential and how to tailor policies to suit your operation. Our goal is to make arranging your hospitality and leisure insurance straightforward and hassle-free - so you can focus on delivering outstanding experiences to your customers.
"So that service never has to come to an abrupt end."
FREQUENTLY ASKED QUESTIONS
What is hospitality insurance?
Hospitality insurance is a specialist type of business insurance designed for hotels, gyms, bars, restaurants, social clubs, and leisure venues. It provides protection against risks such as public liability claims, employee injuries, property damage, and business interruption.
Is hospitality insurance a legal requirement in the UK?
Some elements of hospitality insurance are legally required. Employers’ liability insurance is compulsory if you employ staff. Other covers, such as public liability and property insurance, are not legally required but are often essential to meet contractual obligations and protect your business.
What does hospitality insurance typically cover?
Hospitality insurance can include cover for:
- Public liability insurance – injury to guests or damage to third-party property
- Employers’ liability insurance – injury or illness to employees
- Property insurance – buildings, contents, and equipment
- Business interruption insurance – loss of income following an insured event
- Product liability insurance – claims arising from food or drink served
- Event insurance – where applicable
Cover can be tailored to your specific business activities.
Does hospitality insurance cover accidents involving customers?
Yes, Public Liability Insurance - an essential part of hospitality insurance -covers claims made by customers or members of the public who suffer injury or property damage while on your premises, subject to policy terms and conditions.
How much hospitality insurance do I need?
The level of cover required depends on factors such as:
- The size and type of your venue
- Number of employees
- Footfall and customer activities
- Contractual or landlord requirements
Our team of commercial insurance specialists can help you determine the appropriate level of cover.
What if I need to make a claim?
Should you ever find yourself needing to make a claim, you can contact the Pangea Insurance Brokers in-house claims team directly on 02382 354 354.
Our team are friendly, knowledgeable and efficient - so you can feel assured that your claim will be in the best possible hands.

Customers
We are 100% client focused, and believe in long-term relationships with our customers. We will be there to assist, every year, to take away those insurance worries.

Quality
Our team of fully qualified advisors bring over a century of insurance experience with them, as well as a wealth of knowledge and expertise.

Trust
We have full access to all the major insurers that you would expect, covering a range of services and products.

Personal
We are independent, transparent, and efficient. You can easily contact our team, so no long waits are guaranteed.
COMMERCIAL LOCATIONS
HEAD OFFICE
Call UsUnit 4, Hillview House,
Leylands Business Park,
Colden Common,
Winchester,
SO21 1TH
enquiries@pangeainsurance.co.uk
02382 354 354
SOUTH WEST
Call UsUnit 127, The Wincombe Centre,
Wincombe Business Park,
Shaftesbury,
Dorset,
SP7 9QD
enquiries@pangeainsurance.co.uk
07444 812 156
EAST ANGLIA








